Refunds and Returns

Teats

For teats eligible for a return, your item must be unused, no hole in the teat and in in one week of delivery. This condition maybe changed if the error was on our part.

Other items must be in their original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded. Please contact us if you have any questions.